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PSSA Train-The-Trainer Workshop Online Videos & Standardized Training Manual

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The Tennessee Association for Home Care - PSSA Train the Trainer Workshop Online Videos & Standardized Training Manual for the Personal Support Service Worker

“Train the Trainer Session on Meeting State Licensure Requirements for Personal Care Workers - TOTAL TIME FOR 6 VIDEOS 174.36 MINUTES"

Educational Objectives:
1. To equip Personal Support Service Agencies with tools to orient/train Personal Support Workers to meet State Licensure PSSA Rules 

2. To provide a standardized and homecare specific approach to teach personal care workers how to appropriately care for Tennesseans in the Home 

Presenter: Michelle Mullins, RN has 16 years of experience as a nurse, with 12 of those in the home setting. Graduating from LPN school in 1998, she continued toward her goal of pursuing her RN, and obtained it in 2005 from Tennessee State University. She opened her own homecare agency in 2007, Oasis In-Home Care, which now serves TN and KY residents. Michelle resides in Clarksville, TN with her husband, Shawn, (recently retired from the US Army) and 6 children.


One of the Tennessee Association for Home Care’s ongoing goals is to provide standardized education and resources to our industry to assure compliance with state and/or federal laws and regulations.  TAHC's Standardized Training Manual for the Personal Support Service Worker is offered to prepare in-house or contract Trainer(s) with the tools to orient the Personal Support Service homecare worker. The Program is designed to meet the Tennessee Minimum Program Requirements for Personal Support Service Agencies’ Licensure requirements for personal care workers.  According to the state licensure rules, within 30 days of employment, a personal care worker must be competent in eight areas.

The TAHC Personal Support Service Worker Manual includes the following 8 Chapters on each of those competency areas:
1. Observing, reporting and documenting changes in service recipient’s daily living skills;
2. Abuse, neglect, exploitation, detection, reporting and prevention;
3. Service recipient’s rights;
4. Universal health precautions, including infection control;
5. How to assist service recipients with personal hygiene;
6. Service recipient safety;
7. Procedures to follow in the event of an emergency or disaster that at least includes emergency transportation, emergency medical care and staff coverage in such events;
8. Individuals who provide medication assistance receive documented training in medication assistance performed by or under the general supervision of a registered nurse.  

(Note:The training manual was developed by RNs which will meet the ‘general supervision’ requirement outlined in this rule so you will not need to contract with an outside RN to offer this training).


TAHC is making the PSSW Manual available to you in a Word Document (via email) for ease in copying additional manuals for new hires.  We believe it important that each Personal Care Worker receive a Manual of their own for reference purposes.  There is a Certificate of Completion in each Manual that can be customized for your worker and your company and used in your personnel file and given to the PSSW Worker for their personal use.
We are also making available the Trainer Handouts and post-tests for each of the 8 Chapters to document your worker’s competency so you can have an extra set to use for your company or use for other trainers in your company. 


The Manual & training tools were developed by HOMECARE Registered Nurses who KNOW the special twists and turns of working with a patient or client IN THE HOME.  Education is specific to the home environment and offers you the cost effective option of training your workers in-house to meet licensure requirements. 



TAHC Member Price: $398.00

NON-Member Price:   $836.00


NOTE: Once payment has been received you will receive 2 separate emails: 1. Online Video link along with password 2. Word documents for the PSSW Training Manual

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