The Tennessee Association for Home Care presents: How to Build a World-Class Onboarding Program: The First 90 Days on Tuesday, January 20, 2015 & How to Build an Excellent Competency Program on Tuesday, January 27, 2015

Time for both webinars: 10:30 AM - Noon CST

January 20th Webinar How to Build a World-Class Onboarding Program: Onboarding is a strategic process of integrating new employees into a company to maximize performance and retention. This webinar teaches business leaders how to design and implement a world-class onboarding program that promotes retention, employee engagement, and performance. The best part is that: a great onboarding program is a lot of fun.

Program Objectives:
• Discuss current research regarding onboarding;
• Identify best practices for onboarding programs;
• Discuss key metrics to measure the success of the programs.

Speaker:  Benjamin Forstner, MBA, is Director of Human Resources for First Choice Home Health & Hospice, in Orem, UT. Ben is a student of human behavior, graduating from Brigham Young University with a degree in Human Development, and a Master’s in Business Administration with an emphasis in Organizational Behavior. He has 15 years of experience working in human resources management and organizational behavior, having devoted his time to understanding individual motivations, group dynamics, and how organizational structure guides results.

January 27th Webinar How to Build an Excellent Competency Program: An effective competency program is more than only in-services and supervisory visits. Agencies must be sure that staff members have the knowledge, education, skills, and experience necessary to perform their jobs. Competency is a frequent deficiency in both new and established agencies, and it can cause risk management issues for all. This program will help you understand what an effective competency program looks like.

Program Objectives:
• Define what a successful competency program looks like;
• Describe how to develop a competency program;
• Explain how to implement and evaluate a competency program.

Speaker: Sharon Litwin, RN, BSHS, MHA, HCS-D, is Senior Managing Partner/Founder of 5 Star Consultants, LLC, a healthcare education and consulting company in Camdenton, MO. Sharon has more than 25 years of experience in healthcare management and administration. Her company focuses on teaching the case management model and assisting with implementation. In addition to consulting for certified home care and hospice, private duty, home infusion and home medical equipment companies, she is a CHAP surveyor and has presented at many state and national conferences. NOTE: Audio recording will be available after the webinar dates.

Member Prices:
2-Part Series: $249.00 
Part 1 ONLY: $130.00 
Part 2 ONLY: $130.00 